Billing & Payments

Ways to Pay Your Bill

There are a variety of ways to pay your hospital or clinic bill:

• Online: Go to the secure MyChart payment portal.
   
• By Phone: Call (425) 688-5124. 
   
• By Mail: Mail a check to the following address.
  Overlake Medical Center & Clinics
  Attn: Patient Financial Services
  1035 116th Ave NE
  Bellevue, WA 98004

Insurance Billing

If you have insurance, we will bill your insurance for you. If your insurance requires a co-pay, we will collect it before you leave the hospital.

Hospital (Inpatient at Overlake Medical Center)

The hospital will gladly bill your insurance company for your hospitalization when the proper information is given at the time you check-in to receive your services and benefits are assigned. The hospital will follow-up with you health insurance or plan to ensure payment for insurance portions.

Your hospitalization coverage is a contract between you and your insurance company. While we will bill your insurance carrier as a service to you, you are ultimately responsible for your account with us. Any portion of charges not covered by your insurance company will be due at the time those charges are identified, with the exception of elective cosmetic procedures, which must be paid prior to the procedure.

Clinics (Outpatient at Overlake Clinics)

The hospital or clinic will gladly bill your insurance company when the proper information is given and benefits are assigned. You are responsible for acquiring proper referral information from your primary care provider and/or your insurance company prior to your scheduled appointment. Your healthcare provider may fax the referral directly to our financial services office at (425) 688-5969 or you may bring it with you on the date of service.

In all cases, please review your medical benefits information. In particular, any requirements related to co-payments, co-insurance, deductibles, non-covered services, referrals and authorizations. You may be financially responsible for services rendered that are deemed non-covered benefits under your plan. Additionally, services determined not medically necessary prior to receiving them are often patient responsibility as your carrier will send you a letter outlining why the authorization is denied.

Payment Options

Prompt Pay Discount Program

This program is available only for medically necessary services where there is no insurance coverage and the guarantors do not qualify for our Financial Assistance Program. This program is also applicable to patients who are eligible under a medical insurance program but have no insurance coverage because they have maximized their benefit limits. The patient is granted a 50% discount at Overlake Medical Center or a 30% discount at Overlake Clinics from the total account charges by paying the full balance within 30 days of the date of the first billing statement.

Extended Payment Plan Program

We are glad to work with you to establish an interest-free payment plan. The actual monthly payment and length of the contract will be dependent upon your outstanding balance. All payment plans require that you make a monthly payment based on the contracted schedule and amount established by Overlake’s financial counselors.