For Providers

COVID-19 Provider Support Resources

Below you will find a list of common resources accessed by healthcare physicians and providers:

• Physician legacy email web client.
• Physician O365 email web client.
• Click here if you are having trouble logging into the Remote Portal.
• Overlake Virtual Desktop: Please download the VMware Horizon Client. For assistance with initial setup of Overview, please contact the Overlake Help Desk at (425) 688-5278 or helpdesk@overlakehospital.org.
• Portal for Kaiser physicians.
• Telephone dictation instructions.
• Crimson.
• Drug formulary.
• Epic provider accelerated training survey.
• Epic provider class schedule.
• Pre-printed physician order forms – requires Overlake login and password.
• Physician portal. Through this portal, you may access Windows Session, PACS ZFP, Meditech v5 and v6, IBEX and Clinical Research Tools. To view the fetal strips in the OB Link application you must be on version 1.5 of Java. If you require assistance, please contact the Help Desk at extension 5278.
• eLearning (no longer works on Internet Explorer v6 and v7).
• Medical staff dues payment portal.
• Using Voalte ME on your personal device.
• Epic access from a Kaiser Permanente computer.

Surgeon Office Scheduling

If you are a surgeon or a surgeon's office, access Overlake forms.

Provider Support & Crisis Resources

The Provider Support Committee was created with the mission to foster a worksite culture that supports providers' health and well-being. Please email us if you have questions, you would like to receive emails about future meetings and meeting minutes, or you have ideas or resources you would like to offer in service to our mission. Please note, this email address is not intended to provide crisis support.

We know providers can find themselves in need of help. Here are some helpful numbers and links:

• Suicide Prevention Lifeline: (800) 273-8255
  • The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
• Crisis Connections: (866) 427-4747
  • The 24-Hour Crisis Line provides anonymous, confidential help to individuals, families and friends of people in emotional crisis. Website includes links to resources for responses to Crisis and Trauma, Relationship Abuse and Children's Support.
• Washington Physicians Health Program: (206) 583-0127
  • WPHP provides services that include outreach, crisis intervention, informal assessment, treatment monitoring, and support for healthcare professionals.
     

Self-service Password Reset

Please go to https://passwordreset.microsoftonline.com to reset your password. You must have setup Multi Factor authentication (MFA) enabled prior to using this feature. 

How can I request changes to my provider profile?

If changes are needed, please contact the appropriate department:

• For practice location changes, clinic managers should contact the Overlake Epic team AND Overlake Medical Staff Services.
• For official provider name change, specialty change/additions, clinical managers should contact Medical Staff Services.
• For new Overlake-employed providers, Marketing kindly asks that providers fill out the Provider Intake form.
• To update an existing profile (employed and/or affiliated) for items not listed above (such as your About Me section), please utilize the Provider Directory Maintenance Request form. Please note, leader approval is required on certain updates.