Financial Arrangements

Financial Policy

Overlake Hospital Medical Center is known for the high quality of care we provide to our patients. An important part of our service is advising you of financial assistance that may be available to help pay for your care. It also is our duty to share with you information on the deposit requirements and your financial responsibility for services provided throughout your care.

*Payment of identified co-payments and deductibles are appreciated at the time services are rendered unless prior financial arrangements have been made.

Financial Counselor

Overlake offers a full range of financial services to aid patients seeking a funding source. A financial counselor is available by calling 425-688-5655 or fill out our Contact Us Form. Our office is open Monday through Friday, 8 a.m. to 5 p.m.

Learn about Financial Assistance Programs

Insurance Billing Information

Inpatient

The hospital will gladly bill your insurance company for your hospitalization when the proper information is given and benefits are assigned. Follow-up with the insurance company will be made to assure timely payment for insurance portions.

Your hospitalization coverage is a contract between you and your insurance company. While we will bill your insurance carrier as a service to you, you are ultimately responsible for your account with us. Any portion of charges not covered by your insurance company will be due at the time those charges are identified, with the exception of elective cosmetic procedures, which must be paid prior to the procedure.

Outpatient

The hospital will gladly bill your insurance company when the proper information is given and benefits are assigned. You are responsible for acquiring proper referral information from your primary care provider and/or your insurance company prior to your scheduled appointment. Your physician may fax the referral directly to our financial counseling office at 425-688-5969 or you may bring it with you on the date of service.

In all cases, please review your medical benefits information provided by your employer, in particular, any requirements related to co-payments, co-insurance, deductibles, non-covered services, referrals and authorizations.

Charity Care

No man, woman or child should ever go without healthcare simply because they are unable to pay for it. Thanks in part to our generous and compassionate donors, over the last three years Overlake provided over $16 million in charity care.

Charity Care Policy.